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How To Shop

Site membership is not required to shop at the Boutique, although there are many advantages to becoming a member.

PayPal Express Checkout
Sign into your site profile and take advantage of the express checkout. You will be immediately redirected after payment to the download page to retrieve your patterns. No waiting for the generated receipt. No signing back in to the delivery page. Just a smooth streamlined check out that is a pleasurable experience.

Wish List
Once you have signed in as a member, you will notice a new link in with each of my product listings. "Add to wish list". By clicking this link, it will add this product to your list of items you may want to purchase later.

To view what is on your list, click the view cart button and scroll down to the bottom of the page.

Personal Profile
Once you are logged into the Boutique as a site member, look to the same box where you found the sign in link. You will notice a new link in there to your member profile. You can adjust your own profile at any time without my assistance. What the Boutique knows about you is your choice. The only time the Boutique will have cause to use your phone number is if there is a problem with your order and we have been unable to contact you at your e-mail address that you provided during your purchase. The Boutique will NEVER share any of your information with anyone for any reason. Please review our *Privacy Policy* for more detailed information.

On your profile page, you will see another link at the top of the page for your purchase history.

Purchase History
This page will contain everything you have purchased or downloaded through Bead Patterns Boutique. It will also have listed each of the receipt numbers for those purchases. It will take that receipt number to get your download reactivated should you need it. Please refer to *Pattern Replacement* for more detailed information.

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My store works very well with the PayPal checkout. You will have the choice to use PayPal standard or PayPal Express Checkout. Each of these will allow you to take advantage of site savings and all membership benefits. Each are equally secure ways to shop. There is only a few minor differences between them.
PayPal Standard:
Use this option if you do not have a PayPal account and do not wish to establish one. If you look closely at the page it takes you to there will be an area that will say " Make a one time payment". Of course it will allow you to use it more than once, so no worries.
PayPal Express:
This option streamlines the whole process. This option is for those that have an established PayPal account. If you are signed in as a member when you shop & use this option at check out, you will be immediately re-directed for your downloads when your payment is completed.
PayPal E-Check:
PayPal will allow you to shop using an E-Check rather than a debit or credit card. This is a wonderful option for those that do not have access to, or are uncomfortable using a card online. Be aware, there is a processing period of around 7 days for an e-check to clear. So you will have to wait this out before your patterns are released to you.
No Matter which PayPal option you choose, you can rest easy that your payment information is in good hands. PayPal handles your payment, not our Boutique. PayPal protects us both. The payment methods used by our Boutique are some of the most secure on the web. When you shop our Boutique, your safety and satisfaction are our priorities. Should you have difficulties, don't be afraid to contact us, we are always happy to help.
Mail In
You can mail in your payment for your pattern purchase if you prefer. We accept: Postal Money Orders, Western Union Money Orders & Cashiers Checks. No personal checks please. We are truly sorry. We have had a couple of bounced checks in the past and have discontinued taking them. Despite the fact they didn't get the patterns as their check didn't clear, we got stuck with fees from my bank because of the bad check. To prevent having to impose fees on check processing, we just don't accept them.

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Our Design Team love to hear from you. If you have a beading question, or pattern question they are very quick to respond. Just post your question to help@beadpatternsboutique.com and help will arrive in your inbox. If you would like to contact a specific designer, you can post it to the same address and just put their name in the subject line and we would be happy to forward it on out to the designer.

All of our Design Team is active in our Yahoo Group. If your a member, you can just post to them there. Our forum is the best way to keep up with what's new on the Boutique! Not to mention, keep in touch with hundreds of beading friends. I really must warn you, we are a very chatty group. If you're not into lots of email, you may want to take advantage of the digest version. On digest, you may miss out on the Pink Light specials and trivia though.

Pink Lights can be an activity or a free pattern, or trivia for discounts, you never know!

Click to join BeadPatternsBoutique
Click to join the forum

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We will never share any of your information with anyone for any reason! Any information stored at our Boutique is safe and secure. The only ones that are able access it, is you & our small support staff. Do not share your password with anyone. You will know exactly what we know about you when you log into your profile, or view your purchase history. Our Boutique does not process payments. We leave that to the heavily guarded payment gateways such as PayPal. Never will we ask you for the log ins to your account. We will never ask you for any banking information. We have no need for this information. Keep yourself safe on line and never give it to anyone else either.

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All members at our Boutique receive 2% cash back in the form of virtual cash that can be applied to any future purchase with our Boutique. No gimmicks, no games. It's yours to be used on any item that our Boutique carries when you want to use it. It does not expire!

Always use the same e-mail address for your purchases. This virtual cash is based on that address. Should you need to change your e-mail address at our Boutique, simply log into your member profile, or contact us and we will be happy to make that change for you.

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Downloading your patterns and saving them to your computer is pretty easy once you know how. Computers may differ depending on the operating software, but the steps will be basically the same.

  1. Create a folder on your desktop. (computer screen)
    Reduce (the little line button) or close (the little X button) all windows. You will be looking at just the computer screen. Now, right click your mouse button. Your cursor (little arrow) can be anywhere on your desktop that there is not an icon. (desktop short cuts) This will bring up a menu. Look for the word "New". Scroll down and left click on that word. This will bring up a sub-menu. Choose "Folder". It will ask you what you want to name your folder. Type in anything you like, it's your folder. :)
  2. Retrieving patterns from the receipt.

    While viewing your receipt that you received from The Boutique, scroll all the way down to the bottom section. This is where you will find the clickable link to take you to the sign in page so you can retrieve your patterns. You will find your email that you used during your purchase and a generated password to use when you sign in.

    Click the link and then enter the information into the proper boxes. Click "Submit".

  3. Log in to your member profile for patterns.

    Go http://www.beadpatternsboutique.com. Then click "Catalog". Look to the far left side of the page. Just under our pictures for a dark pink box. You will find a link for "LogIn" & "Register". If you are already a registered member, enter your email and password. You will be re-directed back to the catalog. Very little will change when you've logged in.

    You will see an added link in with each of my patterns for "Add to Wish List".

    If you look back to the box where you first clicked the link to log in, you will now see a link that says "Profile". Click it. This is the page that contains your information that our Boutique knows about you.

    Look to the top of this page for a link that says: "Purchase History". Click it. Your latest purchase will be listed at the bottom. Your downloads will only be available for 2 days or 7 attempts. After that, you will have to contact us to have them reactivated.

  4. Click the "Download" button on the delivery page.

    This will bring up a window. This window is the computer's prompt for you to tell it what to do. You will see the location that your last download was saved to, the name of the folder, a button that says browse, a button that says save & a button that says cancel. Depending on the update status of your reader, it may contain fewer or more than what is listed.

    If your pop up blocker is set too high, this little window may not show up. It could be blocked. If you look to the top of your browser, you just might see a light yellow bar located just below the top section on your browser. That bar will tell you in one way or another that a pop up or a download was blocked. It should also have a link in there to click to view more information. If you open that area, it will give you the option to allow pop ups from our site, or to just temporarily allow pop up from our site. Either option will allow the download window to open for you so you can get your patterns. Just allow the pop ups for our Boutique and then click the download button again.

  5. Browse for the location to save your patterns.
    Take a mental note of what it says in the location box. Make sure that is where you want to save your patterns. If it doesn't reflect the folder you want to save them in, click the "Browse" button. If you have created a folder on your desktop as per my previous instructions, you will be looking for "Desktop" in the drop down menu after clicking browse. Click on "Desktop" and it should then open up to allow you to choose the folder you created there. Click on the folder name, then click save to download the pattern.
  6. Save them to print as needed.

    In that same pop up window, you can also choose view. This will cause your Adobe reader to load and open the pattern file. From the Adobe reader, you can click the little printer icon to print the pattern, or you can still choose to save the file. I highly recommend that you save a copy of the file to your computer. Paper copies can become damaged during use and saving it will insure you can print off another copy as needed.

    To save a copy of the pattern, look to the very top left hand side of the Adobe reader. Look for the text link that says "File". Click there. This will open a drop down menu. Choose "Save As". At this time, you can change the name of the file if you care to. You will also be able to browse for a location to save the file to.

  7. Printing your patterns.

    I am assuming that you created a folder on your desktop as per my instructions. Go there now. Look for the pattern that you want to print. Go to the name of the pattern. Double click the name of the pattern. This will activate your reader and open the pattern. Sometimes it might take a second or two to open. Just be patient. If you keep clicking, the computer has got to take the time to process every click you make and it will take even longer for it to open.

    Once the file is open and you are looking at the pattern, look just above in the reader's tool bar. You will see a little printer icon. Click it. This will cause your windows printer to activate. You can then choose what pages you want to print, or print the whole thing.

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Using your Discount Codes or Virtual Cash couldn't be easier. Just add your items to your cart and click on "Check Out". You will find the boxes for the codes and virtual cash on that page. Make sure to enter the discount code exactly as given. It is most definitely case sensitive. Make sure there are no extra spaces in there. Click apply. Your discount will be reflected in your shopping cart with your items.

Should an internet hiccup occur and the discount is not reflected in your cart, just refresh the page. That normally does the trick. Continue with checkout as usual.

Should you still have problems, contact us. We are always happy to help. You can always get assistance at help@beadpatternsboutique.com.

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Getting help at our Boutique couldn't be easier. Look to the top menu bar just below our header. There is a link to "Contact Us". Just send us a message there. The response time is normally very short. we respond to all messages. If your message was sent at night, you will hear from us the next morning. If you have written and don't get a response, please check your spam folder. Our response may have been sent there. You can reach us by phone or text at (918) 271-9610. Direct e-mail contact is: help@beadpatternsboutique.com. Make sure to add us to your address book so you will get our replies to your inbox.

No worries, we don't spam. If you don't want our occasional newsletter or coupon, just say so. Opting out of newsletters and special offers will have no effect on your ability to receive your receipts to retrieve downloads.

We really are always happy to help. We will answer any questions you may have if we can. If we can't, we will help you find the answer. Your question does not have to apply to just our patterns or our online store.

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We do not give refunds on digital. Should you need assistance downloading your patterns, we are more than happy to help.

If you shop with us and discover that you have made a duplicate purchase, contact us. That is one of the few times we will make a refund. The records of that purchase must be documented with www.beadpatternsboutique.com If you have a date of purchase or receipt, it will help us find the documentation in our records.

We will always do our best to be sure you are satisfied with your shopping experience with our Boutique. Should you have difficulties, or questions, contact us. The way you feel really is important to us. You will always be treated with common courtesy and respect. We pride ourselves on fantastic customer service and will do what it takes to correct any issues you may have.

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Any time you shop with our Boutique, your purchase history is your guarantee that you will always have the patterns that you purchased. Our website will store your complete purchase history. Should something happen and you lose your digital copies, contact us. We can reactivate those downloads.

We don't expect you to have to pay for the same pattern twice. It doesn't take us but a few minutes to go in and set those back up for you. So rest easy when shopping with our Boutique. Your patterns are safe on our server and will be there should you need access to them again.

I do not charge for this service. It's just another one of those fantastic benefits of being a Boutique shopper.

Your purchased items are recorded according to the email address you used during your purchase. If you use more than one and you need them combined to have a complete history, contact us, we can do this for you and make your shopping easier.

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Oh yes! You most definitely have our permission to sell what you make.

Our patterns are for personal use. If you employ others to help you make the jewelry to sell from our patterns, that would move into commercial use and is in violation of the terms of purchase.

If you sell in an online venue such as Ebay or Easy, we would really appreciate honorable mention or a link back to our Boutique so others will know how to get the pattern.

We are all artisans. Common courtesy goes a long way.

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We take copyright infringement very seriously. All graphics, jewelry photos & patterns are protected by copyright. Intellectual and otherwise. Please don't steal from our team. We wouldn't steal from you.

If you copy our patterns to give to your friends, you have robbed us for the payments we would have received for our work. Yes, we said work! We are not rich and probably will never be. If you stop and think about it, how many $5.00 patterns would have to be sold before the designer got rich? Not likely to happen. There just aren't enough beading shoppers.

It takes us many hours to test a piece and put together the instructions that you purchase to guide you in making the same piece. You had to buy your copy and your friends, family or students should have to do the same.

The Boutique Designers are independent contractors. Many depend on the money they receive from pattern publication to help support their families. Please treat them right.

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